We value your feedback. If you have any questions or concerns about our products or our service, please don’t hesitate to get in touch with us. We recommend email for the fastest response, but if you call us and have to leave a message we will reply to you as soon as possible.
With that said: Business hours are from 9am to 6pm EST, Monday to Friday. We are closed on weekends and holidays. We always respond within 12 to 24 hours during business days, and up to 72 hours during weekends and holidays.
If you have an urgent question about your order status, please check our Return Policy and Shipping Information sections for order information. Your confirmation email also indicates if a tracking service is available for orders that are already placed and en route.
We take every customer transaction seriously and hope to provide you with world-class service. Please don't hesitate to let us know how we can serve you better.
Portsmouth, New Hampshire, USA